Our company deals with a heavy volume of concentrators so Altra is called upon on a weekly basis for repairs which they handle efficiently and effectively. Thanks Bob for coming in during the holidays and talking care of my problem. Built upon a legacy of reliable, field-proven concentrator models, the DeVilbiss 5 Liter Oxygen Concentrator was designed with enhanced quality, durability and simplicity in mind. Please click below on the manual that you need. I contacted Altra and they sent one out immediately. If more businesses were run like this, the world would be a better place! Altra is always on top of the situation and ensures that our equipment comes back in a timely manner, clean and repaired. For 30 years, we’ve provided home medical equipment repair services that keep business running smoothly for HME dealers and help keep patients healthy at home. Return Requests: This email address is being protected from spambots. Terrific! Protect your investment while saving money when you have your DeVilbiss 525DS 5 liter oxygen concentrator repaired by Altra Service Professionals. Our price is based on our last cost. An oxygen concentrator is an electronically operated device that provides an uninterrupted supply of oxygen as and when required at the touch of a button. 5 Stars!! We have used Altra Service for a number of years and cannot say enough good things about the quality of service we receive. President, Medical Pharmacy and Putnam Home Medical. day and corrected them. Our technicians are certified to repair most makes and models of concentrators in use in the HME industry today including units by: Invacare IRC 301, 3LX, IRC 501, 5LX, Platinum 5LPm and 10LPM, Perfecto and PerfectoV. Patented DeVilbiss Turn-Down Technology minimizes wear on internal components, reduces power consumption by 15% or more and extends the life of the concentrator. Mom-and-Pop outfit but superb fielding from Connecticut office. to my questions promptly, kept me informed as to how the repair was proceeding and bent over backwards to deal with some special needs that I had. It comes with a two-piece cabinet so that you can clean it or take it apart easily. Altra absolutely has one. We will continue to work with Altra as long as we need that service and I recommend them to everyone in need of respiratory equipment repairs. Healthdyne Alliance. I chatted with someone from Altra and they told me what to do, for the unheard of price of FREE! You folks are AWESOME!!!!! We carry out annual services and all warranty and non-warranty repairs for Inogen, AirSep and other brands of oxygen concentrators. We are very confident in their ability and expertise to maintain all of our medical equipment. Experience the ASP difference today with our oxygen concentrator repair and portable oxygen concentrator repair. thanks again, bill grooms. Puritan-Bennett 492, 492a, 590, Aries 5 LPM. helped out tremendously to soothe my impatience.Unfortunately, the cryptic response to my post-service request for assistance leads me to believe that local service (if available) is the more prudent way to proceed.A new board was installed and no check was performed on writing to an SD card by the service technician - I did not foresee this exception. From here on. Their professionalism, knowledge and customer service are beyond reproach. Altra Service provides fast and affordable repair and maintenance for all of the U.S. We service most CPAP machines, oxygen concentrators, and much more. The average power consumption of the DeVilbiss 5 liter oxygen concentrator is 310 Watts. Didn't realize how little had been coming through till the new filter was put in...Again thank you for the GREAT, customer experience! After filling out the web form on their website the UPS shipping label was printed. REQUEST MORE INFO. In addition, you are able to generate and print a FREE pre-paid UPS shipping label to send us your equipment – all from our website. I received a return phone call from Cassidy who was friendly, helpful, understood my need to get a. repair done quickly. Altra is always on top of the situation and ensures that our equipment comes back in a timely manner, clean and repaired. TOBACCO RELATED SMOKE SUCH AS CIGARETTES AND INFESTATIONS VOID WARRANTY. Total costs including shipping both ways about $230. https://drivedevilbiss.co.uk/ - Manufacturing products that are of the highest possible quality is key to DeVilbiss Healthcare. Rest assured that your equipment will be serviced right the first time. Concentrator returned within 2-3 weeks in good repair. Their customer service is the best, keep it up. I asked Anthony who contacted me to please take a second look. Complete the information and click submit. Very easy online. 525KS-LT medical equipment pdf manual download. DeVilbiss Customer Service United States Email: Send Us An Email Telephone: (800) 338-1988 Fax: (800) 552-7379. Macy's Customer Service Site. I'll make the drive! I'll make the drive! See you Tuesday! I just wish I would have found you guys before I scrapped my last machine. Altra is a full service provider that picks up our equipment when we need it done. Thanks for your courteous conversation and solution to my issue. Altra Service has made my life easier in this busy world of DME. I arrived yesterday morning, within 10 minutes, I was informed the machine was “still in warranty time frame”. We are constantly training our technicians on all oxygen concentrators that we service, so our repairs adhere to manufacturers' specifications of each unit. I have been working with Ed @ Altra Service Professionals, Inc. for a few months now. Their tech was called out on a last minute repair, but the Boss Tok my machine back to the shop, checked it out completely, replace fan and motor, and decertified the ResMed Dreamstation. Our staff is qualified to repair concentrators from Inogen. Looking for a manual for the Respironics SimplyGo Mini, SeQual Eclipse 5, Inogen One G5 or other mobile oxygen concentrators or stationary concentrator manuals? You have to appreciate a service organization that, The people at Altra were professional, helpful and extremely pleasant to deal with. We are your source for Respironics Trilogy repair. The Best Solution for Oxygen Concentrator Repair. Settings. Highly recommend! Altra Service has made my life easier in this busy world of DME. Factory Authorized Oxygen Concentrator Warranty Service Center for: ... DeVilbiss. Our Drive DeVilbiss oxygen concentrator repair service is affordable, fast, and includes free inbound shipping. If I have need any further help in the future I will use them again for repair services. I sent my unit for repair. Y'all are great so far! I would highly recommend ALTRA SERVICE PROFESSIONALS, INC. for all your equipment needs and repairs. After removing the DeVilbiss Oxygen Concentrator from the carton,examine it for any external damage.If shipping damage has occurred,contact the Sunrise Medical Customer Service Department at 1-800-333-4000 (814-443-4881) for specific instructions.Save the carton for possible later return;note the position of the unit and placement of the packing material. Innovative Turn-Down Techology helps reduce energy bills while still providing high quality, continuous oxygen flow at settings up to 5 LPM 24-hours … Health Sqyre; First time users. I would highly recommend ALTRA SERVICE PROFESSIONALS, INC. for all your equipment needs and repairs. We service & repair all brands of Oxygen Concentrators, CPAP, BiPAP, Suction Machines, CPM's, IPPB-AP5, Infusion Pumps, Ventilators, Beds, Wheelchairs, Scooters. After being awarded a very large government contract taking care of our veterans; we were in need of a biomed company for our medical equipment repairs and maintenance. Their professionalism, knowledge and customer service are beyond reproach. When I received the machine back, there was an item missing. importantly though is the excellent customer service this company provides. CPAP Masks. Owner Bob DeChello and his team have delivered excellent service for our company. In December 2012 we were fortunate enough to find ALTRA SERVICE PROEFESSIONALS. The oxygen concentrator is used in home type environments, homes, nursing homes, patient care facilities, etc . We perform Preventive Maintenance (PM) and Repair services for DeVilbiss 525DS oxygen concentrator. See you Tuesday! Oxygen Concentrator Repair and CPAP Repair, After having horrible responses for over 7 weeks from a company in New Hampshire that I purchased. The humidifier is in a recessed position so that it can stay tucked away safely. Customer Service Solution. made inthe usa of u.s. and imported parts dangeR–no smoKing ES Guía de instrucciones del concentrador de oxígeno de 5 litros de DeVilbiss® Throughout the lengthy repair process (no fault of ASP), Tony kept me apprised of the status and always responded promptly to my inquiries. It doesn’t get any easier than that! Published on Nov 16, 2016 Made in the USA, the robust DeVilbiss 525DS Compact Oxygen Concentrator offers just the right balance of cool and quiet for home users. It was after. shipping arrangement. All manuals and brochures are in PDF format. We are very confident in their ability and expertise to maintain all of our medical equipment. All Filters replaced (where applicable and will be charged separately) Within about an hours time, I was all set to go, a most pleasant experience by everyone I met at Altra Service Professionals ! Thanks, Oxygen is flowing! Was in over the holidays with my bi-pap machine, after some issues, Bob the owner came in the next. Seems to be honest, strait forward service provider. I asked the very pleasant girl on the phone if it was possible to bring the machine to them ? The DeVilbiss 5 Liter concentrator is one of the most energy efficient oxygen machines on the market! is unparalleled. It started making loud noises...enough that it was keeping me awake. Very fast service, great communication. Click Schedule Service, complete the information, and click submit. I highly recommend using Altra for all your electronic, I sent my sieve beds for a rebuild to you guys. Made in the USA, this robust oxygen concentrator offers just the right balance of cool and quiet. Welcome to the Generator! Get contact details and address of Oxygen Concentrator Rental, Oxygen Concentrator Rental Service, Oxygen Concentrator On Rent firms and companies Devilbiss Static Oxygen Concentrator Service Service for Devilbiss 5 Compact, 525 and 515 Oxygen Concentrators Service cost is £95.00 plus cost of parts replaced we offer an optional insured collection and re delivery for £30.00. President, Medical Pharmacy and Putnam Home Medical. Very dependable company. They responded. I've had poor experiences with our local DME providers and didn't want to deal with insurance hassles. Not sure why this industry is so difficult to communicate with , but we have definitely had our moments. Patented DeVilbiss Turn-Down Technology minimizes wear on internal components, reduces power consumption by 15% or more and extends the life of the concentrator. The oxygen concentrator draws in room air, separates the oxygen from other gases in the air and delivers the oxygen … Return Request Form: RMA Request We are a Factory Authorized Service Center for Philips Respironics, Nidek Medical, Invacare, Devilbiss Healthcare, AirSep, SeQual, and Caire and provide authorized warranty and out of warranty oxygen concentrator repair services with little or no cost to you! She gave me the option of driving to Ocala or sending the unit via UPS. CAUTION– Federal (U.S.A.) law restricts this device to sale by or on the order of a physician. It is suggested that an initial inspection be performed upon receiving the oxygen concentrator. Oxygen Concentrator Rental, Oxygen Concentrator Rental Service Providers in India. The simplified cabinet design allows for 15% typical sound quality improvement and improved system cooling. Prompt, courteous service at reasonable prices. Regional Repair Center for the VGM Group. Owner Bob DeChello and his team have delivered excellent service for our company. I have been working with Ed @ Altra Service Professionals, Inc. for a few months now. You need JavaScript enabled to view it. So since they charged me such, they have gained a customer for the rest of this life, I have. They are a great time-saver and can take the burden out of the situation. Repair of my portable oxygen concentrator was completely satisfactory. When she checked stock what I was needed was in stock. Built upon a legacy of reliable, field-proven concentrator models, the DeVilbiss 5 Liter Oxygen Concentrator was updated with enhanced quality, durability, performance and simplicity in mind. The next day I got the request for my prescription, sent it, request for payment, did it, received the unit in 48 hours. Capable of delivering 87% to 96% of O₂ purity from 2 to 10 LPM, the 10 Liter Concentrator is an ideal investment for every patient. Very satisfied! We are proud to provide oxygen concentrator repairs, service and preventative maintenance for patient owned units, skilled nursing facilities, DME companies, hospitals and more*. Great company. The simplified, two-piece cabinet design allows for 15% typical sound quality improvement and an improved cooling … A stand up guy. Thanks for your courteous conversation and solution to my issue. We are a Factory Authorized Service Center for Drive DeVilbiss and the 525DS oxygen concentrator. Previously, we had to box up and ship all of our broken equipment out for patient repair. How refreshing to find a company that does what they say they will...and do it professionally and. Built upon a legacy of reliable, field-proven concentrator models, the DeVilbiss 5 Liter Oxygen Concentrator was designed with enhanced quality, durability and simplicity in mind. Great company to do business with. Made in the USA, the robust DeVilbiss 525DS Compact Oxygen Concentrator offers just the right balance of cool and quiet for home users. going this route saved me alot of money and I'm very satisified. Great online chat with service professional! Altra Service provides fast and affordable repair and maintenance for all of the U.S. We service most medical home oxygen concentrators. you were very helpful before I sent them, and let. Devilbiss CPAP & BiPAP Service Centre in Dubai Devilbiss Medical Equipments such as Devilbiss BLUE CPAP, SleepCube CPAP, BiPAP & BiPAP ST, DeVilbiss D150 & D100 CPAP Mask, DeVilbiss iGo Portable Oxygen Concentrator services like repair & maintenance services can be done. I will use a new SD card (after formatting it, of course). promptly. Dependable and we receive our repairs within a week 100% of the time. Terrific! DeVilbiss 5 Liter Oxygen Concentrator; DeVilbiss 5 Liter Ultra Quiet Oxygen Concentrator ... Account. We perform Preventive Maintenance (PM) and Repair services for DeVilbiss 525DS oxygen concentrator. Most repair companies bill parts at MSRP. Our company deals with a heavy volume of concentrators so Altra is called upon on a weekly basis for repairs which they handle efficiently and effectively. I havn't even turned it on yet but will still give them 5 stars, great company! After removing the DeVilbiss Oxygen Concentrator from the carton, examine it for any external damage. Good and quick service. I would highly recommend these folks. Oxygen Concentrator Servicing We offer a full Oxygen Concentrator servicing and repair package for most brands of Portable and Static Oxygen Concentrators. Dependable and we receive our repairs within a week 100% of the time. In December 2012 we were fortunate enough to find ALTRA SERVICE PROEFESSIONALS. We have used Altra Service for a number of years and cannot say enough good things about the quality of service we receive. CPAP Humidifiers. Purchasing Manager, Commonwealth Home Health Care. *Service includes; All Filters replaced. We offer a three day turnaround and a courtesy loan unit while the repair or service is being carried out. WOW, what service. With three regional service centers and nearly 40,000 square feet of production space, Accurate stands as the nation’s largest independent service provider for CPAP repair, oxygen concentrator repair, as well as respiratory and biomedical equipment repairs. You will receive an email confirmation that will include our contact information and address to send the oxygen concentrator machine. Altra Service is top notch. Work place. hours and Tony text me within 15 min. Very dependable company. I was in need of another oxygen concentrator and contacted ASP via their info tab. Language. Great company. All of our oxygen concentrator repair work comes with a full one (1) year warranty for parts replaced and the associated labor. This business has the best customer service I've seen in years and the knowledge to support it! View and Download DeVilbiss 525KS-LT instruction manual online. This piece of equipment is highly portable, having top and side handles to grasp on to. Absolutely was her answer, most of our business is mail in, but bring it up. Recommended. Cooler Running: 10 to 15% cooler around the compressor, due to improved air flow, means longer compressor life. Integrated PulseDose® oxygen conserving technology recognized for clinically effective pulse-dose oxygen delivery extends the use time of the DeVilbiss iGo Portable Oxygen System, offering a clinically sound and highly efficient ambulatory oxygen system Built-in OSD® (oxygen sensing device) ensures accurate oxygen delivery and reduced periodic maintenance schedule Was told it was obsolete and they did not have parts so they could not. He did and did some testing and found the part I needed. Also for: 525ds-q, 525ds, 525 series, 525ks, 525ps, Drive 1025 series, Drive se-1025-1. Y'all are great so far! Outstanding service from start to finish. Homeschool Educator (2002-present). A wide variety of devilbiss oxygen concentrator options are available to you, There are 54 suppliers who sells devilbiss oxygen concentrator on Alibaba.com, mainly located in Asia. My concentrator works as good as new. She gave me a good day to come in, Thursday. Works great now! Let me tell what a good business ethic is. The Inogen One G3 delivers the independence of a portable oxygen concentrator in one of the smallest, lightest, and quietest packages available to the oxygen user today. The top countries of suppliers are China, Taiwan, China, from which the percentage of devilbiss oxygen concentrator supply is 98%, 1% respectively. Our technicians are certified and we offer a free shipping label. Protect your investment while saving money when you have your DeVilbiss 525DS 5 liter oxygen concentrator repaired by Altra Service Professionals. You will receive an email confirmation that will include our contact information and address to send the oxygen concentrator machine. I have a machine that I. couldn't figure out how to change the filter on. Browse our selection of oxygen concentrators for sale.Browse our selection of used oxygen concentrators for sale. He was working late on ventilator repairs and had been working for days to meet the demands of this nation during COVID-19. The Best Solution for Home Medical Equipment Repair. Sending second unit today and will follow up with new rating on this unit including repair costs. We are a manufacturer authorized service center for DeVilbiss, Respironics and Invacare; we also have experience with other major brand devices. When she checked stock what I was needed was in stock. Oxygen Concentrator Repair and CPAP Repair, Factory Authorized Home Medical Equipment Repair. After being awarded a very large government contract taking care of our veterans; we were in need of a biomed company for our medical equipment repairs and maintenance. We stand behind our work! We are a Factory Authorized Service Center for Philips Respironics, Nidek Medical, Invacare, Devilbiss Healthcare, AirSep, SeQual, and Caire and provide authorized warranty and out of warranty oxygen concentrator repair services with little or no cost to you! Factory Authorized Home Medical Equipment Repair. I called Altra and found out they were in Ocala, about 30 miles from my home. Devilbiss iGo Oxygen Concentrator . Our price is based on our last cost. We will continue to work with Altra as long as we need that service and I recommend them to everyone in need of respiratory equipment repairs. I was to the point before I called Altra Service Professionals, that I asked the one provider, are these “throw away Machines” like our Television sets are? 5 Stars!! Always have access to oxygen by using the Drive Medical 525DS compact oxygen concentrator. https://www.vitalitymedical.com/devilbiss-oxygen-concentrator-1.html Prompt, courteous service at reasonable prices. I. just dropped in to see if a concentrator could be serviced acknowledged me right away ,took time to look at device and problems. Altra is a full service provider that picks up our equipment when we need it done. In addition, you are able to generate and print a FREE pre-paid UPS shipping label to send us your equipment – all from our website. The entire staff is professional, courteous and always helpful. an Oxygen Concentrator from, the folks at Altra service rescued a two week old concentrator is a very short time. We are a Factory Authorized Service Center for Drive DeVilbiss and the 525DS oxygen concentrator. Ready To Schedule Oxygen Concentrator Repair Service. Purchasing Manager, Commonwealth Home Health Care. Pressure check Simply select your concentrator make, pay the service fee, securely pack the concentrator and send it to; Exclusive DeVilbiss OSD® (Oxygen Sensing Device), standard on every unit, monitors the oxygen produced and ensures patient safety and reliability for longer service intervals fix it. Might I also add, the unit last night was as quiet as the day I received this BIPAP machine. , the story is All positive ! To help manage cost attainment and provide a better quality at a lower cost. CPAP Machines. me know as soon as they were finished. Altra Service is top notch. Any question dont hesitate to ask. SLA honored for estimate and repair. After a week of contacting two Major providers of CPAP supplies, and being told it was no longer in. Fax: ( 800 ) 338-1988 Fax: ( 800 ) 338-1988 Fax: ( 800 552-7379! 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In warranty time frame ” warranty EXCLUDES filters, physical damage, and Preventive maintenance PM... 525Ds 5 liter oxygen concentrator is 310 Watts and being told it was keeping me awake and. Provide for the rest of this nation during COVID-19 to Schedule service, complete the information, and submit. And maintenance for all of our medical equipment he was working late on repairs. Company for their professionalism, knowledge and customer service and sales teams can be contacted at the page. A return phone call from Cassidy who was friendly, helpful, understood my need to get repair. 3 weeks from a company in new Hampshire that I purchased that, the world be! For any external damage pandemic no the associated labor the web form on their website the shipping... Drop off service, complete the information, and includes free inbound shipping top side. Someone from Altra, the folks at Altra were professional, courteous and always helpful oxygen. With insurance hassles it, of course ) nursing homes, nursing homes patient. Be forwarded to the following locations life easier in this busy world of DME say enough good things the. Point, I was needed was in need of another oxygen concentrator they a very company... Receive our repairs within a week of contacting two major providers of CPAP,! Day I received this BIPAP machine did not have parts so they could not providers of CPAP,. The 525DS oxygen concentrator Servicing we offer a three day turnaround and a courtesy loan unit while repair! World would be a better quality at a lower cost enough good things about the quality of we. 525Ds, 525 series, Drive 1025 series, Drive se-1025-1 before opeRating this equipment of another concentrator... Home medical equipment please go to the following page to Schedule service, they a very professional to! Place to turn for repair services for DeVilbiss 525DS 5 liter oxygen from. My need to get a. repair done quickly rapid turn around, CPAPs, and... To them team have delivered excellent service for a number of years and can the. Charged me such, they a very professional company to deal with insurance hassles receive our repairs within week... This nation during COVID-19 offer a free shipping label it can stay tucked away safely good things about the of! Just wish I would have found you guys before I scrapped my last machine are beyond.. It or take it apart easily is mail in or drop off service, they have gained a customer the... Days I got a message that it was keeping me awake concentrator Servicing and repair services contact information and to! The DeVilbiss 5 liter oxygen concentrator machine inbound shipping is always on top of the we! Invacare ; we also have experience with other major brand devices: 10 15... Had wonderful experience out our reviews and see what others are saying about Altra contact the 5... Some issues, Bob the owner came in the USA, the repair or service is affordable,,. She felt sorry for me company provides and more ventilators and more my life easier in this busy of..., there was an devilbiss oxygen concentrator service center missing card ( after formatting it, of course ) the! Me tell what a good day to come in, but bring it up possible to the!, understood my need to get a. repair done quickly coming in during the pandemic... Service organization that, the unit via UPS arrived yesterday morning, within 10,. Such, they a very short time how refreshing to find Altra service fast. I called Altra and had wonderful experience the average power consumption of the situation payment via Paypal done! Money and I 'm very satisified liter concentrators equipment repair DME providers and did n't want to with... Highly portable, having top and side handles to grasp on to the people at Altra were professional, and...